Terms and Conditions

Thank you for choosing Al Emirates Tours for your travel and tour needs. Upon making your booking on our website, you consent to use of our Terms and Conditions. Kindly carefully review the following in order to know the policies that will impact your reservation and travel experience.
Prices are per person and cover but not tip, travel insurance, and food. Rates are subject to change without notice. Full payment is due upon reservation, which can be provided by card, cash or bank transfer. Confirmation will be sent via email or WhatsApp after payment is made. Cancellation Policies depend on tour type and no Refund/ Re-Scheduling of tickets for No-shows/un-utilized tickets is available. Tour itineraries are subject to change for uncontrollable reasons, and alternative is always proposed if possible. Guests are required to have valid ID and travel documents (portrayal of the IDs and the passports, in other words), no reimbursement is provided for a lack of document(s). Every website information is proprietary and subject to UAE law. By following below, you agree to these Terms and Conditions.

Pricing

We offer competitive rates and convenient online reservations.

Prices indicated per person (unless otherwise specified) and do not account for tips, visa costs, travel insurance, food, lodging, or other services.

Rates may be modified at any time, without notice, as a result of events not related to the service provider (e.g., rising transport charges or hotel charges).

Payment Methods

We process major credit cards (Visa, Mastercard, American Express, Discover, Diners).

Full payment is required at the time of booking.

Recharges may also be made in cash for activities involving our transport service and/or be made directly to our bank account.

Payment Confirmation

After the payment is finished the user will receive an email confirmation or WhatsApp message with a receipt for the redemption.

Please ensure the accuracy of all travel details provided.

Cancellation & No-Show Policy

Cancellation

Each tour has unique cancellation policies; it is recommended to read before booking.

Cancelling a tour included in a combo offer will void the discount, and individual rates will apply.

Visa fees are non-refundable.

No-Show

No refunds or reschedules are offered for no-shows or unused tickets.

Cancellation Procedures

Submit cancellations in writing to Al Emirates Tours.

Cancellation and associated charges will be confirmed through email, WhatsApp, or telephone.

Itinerary Changes

Tour programs may be amended with respect to weather, local factors, and program restrictions.

Where appropriate, alternative options of equivalent value will be provided, etc.

Hotel Accommodation

We will try first to book your preference as it is possible the preferred hotel is not available, and we will then reschedule a suitable alternative.

Early or late check-ins are at the discretion of the individual hotel.

Terms and Conditions For Travel Insurance

Al Emirates Tours is not liable for accidents, illnesses, or cancellations. It is recommended to travellers to get insurance for events which may not be expected.

Travel Documents

Guests are required to have valid IDs, passports and other relevant documents. There will be no refunds on missing or invalid documentation.

Website Usage Restrictions

All content on our website, including images, logos, and package details, is the property of Al Emirates Tours.

All unauthorised commercial uses of the website and its content are restricted.

Governing Law

All bookings and disputes are governed by UAE law.

By confirming your booking, you are agreeing to these Terms and Conditions. We are happy to offer you a wonderful trip!